ROLE TITLE : Accounts Receivable Specialist

POSITION REPORTS TO : Assistant Director of Finance

Summary of Position

This position will support the Division of Finance at Allegheny College and will report to the Assistant Director of Finance.

This position will be responsible for various levels of tasks related to accounting and finance duties. This position will apply general accepted accounting principles and procedures in working with accounting records and reports.

The Accounts Receivable Specialist communicates with students and families regarding student billing accounts in alignment with College policy in a manner that enhances student satisfaction and supports retention.

As the Accounts Receivable Specialist , you will :

Generate student semester bills using the Colleague database process. Transmit financial aid to student accounts and review for accuracy.

Update student accounts with tuition, room and meal changes through daily postings and review for accuracy. Retain daily posting reports and accurate backup for adjusting transactions.

• Routinely review student billing accounts ensuring accuracy of charges, payments and financial aid by collaborating with cross functional departments and manage payment plans to ensure collection of balances.
• Prepare and distribute student account communications for outstanding balances, payment plan follow-up, account inquiries and financial holds.

Implement programs aimed at improving communication, efficiency in operation and revenue collection. Actively participate in the review and preparation of materials for the departmental website and other billing related communications.

• Manage finance charges on overdue balances and placement and release of financial holds.
• Manage and perform bill collection procedures. Resolve billing issues and inquiries as well as perform bill investigations.

Interpret and explain charges, policies and procedures. Maintain accurate records and adequate documentation in resolving student billing issues.

Initiate appropriate transaction to satisfy customer requests and internal accounting procedures.

Manage office email by answering or forwarding all inquiries. Answer phones. Back-up Cashier, student IDs, and ASG Finance Supervisor.

Experience and Qualifications

• Associate Degree required or Bachelor’s degree preferred and 1-3 years of related experience or an equivalent combination of education, training, and experience.
• Experience in cash receipts, billing, accounts receivable collections, accounts payable and computer applications.
• Proficiency in Microsoft Office, Excel in particular, with specifically strong spreadsheet skills.
• Excellent written, verbal and math skills.
• Must be organized and detail-oriented with strong time management skills.
• Must be able to prioritize assigned projects.
• Must be able to handle a wide variety of tasks and prepare various types of data analysis.
• Must be customer-focused, forward thinking, and amenable to establishing strong working relationships with administrative and academic constituents
• Strong interpersonal skills

YOUR COMPENSATION

New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications, internal equity, and the budgeted amount for the role.

THE HIRING PROCESS

Last updated : 2024-04-27